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I bought my PC few months back and I was supposed to get Windows 7 upgrade. Because of overflowing response from customers Toshiba said they were not able to send one even though I submitted all documents needed.

They said Microsoft stoopped sending the upgrades so I can n;t get one even though I did not do any mistake. They just bluntly said they can not send one.

I feel Toshiba is one of the useless companies and I would say do not buy any Toshiba products and depend on their customer service. Especially please not buy any Toshiba products which offer free softwars through mail.

Monetary Loss: $850.

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Did you have it in writing that your were going to get an update? If not nothing you can do about it.

If you don't read the contract before you buy any complaint after the fact is your problem. Nothin g a lawyer can do to help you.

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