Not resolved

Bought a Toshiba 50HP16 plasma TV from Costco for $2500.For that amount of money, I would assume it should have a lifespan of more than three years.

The picture blacked out and am left with sound only. I already had service done to it once and had the Y & Z boards replaced for over $300 and that extended the life of it for only 5 extra months.

The warranty is only 1 year from Toshiba. I called Costco's technical support and the only thing they could do was tell me to power cycle and if that didn't work, they connected me to a Toshiba service rep.

The Toshiba rep tells me to power cycle as well, but that didn't change the fact that my screen was still black. She then tells me that it may be my cable box that is causing this malfunction and that I should contact my cable company. She then gives me a number to a local TV repair service.

I ask her if other customers have reported complaints regarding this TV and she assures me, "oh of course not you are the first one to have problems with this TV." Not only did she waste my time, but also wasted money on a shoddy Toshiba TV.I advise other consumers to think twice before purchasing a Toshiba product!!

Review about: Toshiba Tv.

Monetary Loss: $2500.

Had an Experience with Toshiba?

Write a review


Terms of Service
Post Comment

I have owned my Toshiba 50hp16 for 5 years now, and it is still holding out strong.I still get comments about how great the picture is and how new of a tv it is.

To their surprise it is 5 years old. With that being said, The set does have a great picture, but it is a beast to run, as in it creates a lot of heat. I would not recommend this tv for a large family or someone who spends a lot of time watching tv on a day to day basis where the tv would be on consistantly for extended hours. Since I am the only one who uses it and only play video games and watch movies it has held up well, another thing that might help is not putting it in an entertainment center where the air is trapped and it continously is over heating.

Just like an Xbox, Playstation or PC you need to let your electonics breath.

Long story short, I dont know exactly why the bulbs pop but I believe it is due to the heat issue.Great TV, I love mine


I have the same tv.I bought it from Costco Nov.

2006. The night before last, it just starting flashing, made a pop sound, and the screen went black while I was playing a video game.

Now I have only sound.For $2,000 I would have expected it to last much longer.

You May Also Like

Toshiba - Update to the Windows 10. Toshiba "Bought Thoshiba Satellite L50-C-13Z on October 2015, in Portugal, tryed to update the Windows 10, and it's impossible, due to C partition problems, according to error information. Already contacted the..." Read more APPLE WHOLESALE STORE IS THE MOST RELIABLE WHOLESALER OD APPLW PRODUCTS BAR NONE! Apple Wholesale Store "On April 4, 2016 I bought 30 iphone se 64gb from Apple Wholesale Store because of course I have read all of the positive reviews online and also saw the..." Read more Apple Wholesale Store - is the best and safest place to buy wholesale apple products online Apple Wholesale Store "I got my order on 4/1/2016, I bought 20 iphone SE 64gb for $5,980fedex delivered in 1 day. I also got my 10 ipad pro's on 4/1/2016.I am very happy..." Read more Hewlett Packard - Product falling apart! Hewlett Packard "I bought a HP Laptop this past January ( less than a year) and about a month ago the USB port and the SD card port both stopped working on..." Read more Exede - Liberty pass is a joke and 1-5mbps ain't happening Exede "Here is the letter that i sent to escalations after calling corporate. Hi, Thank you for your time and I hope you are well today. I am contacting you in..." Read more TEVa sandals come apart! Teva "I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida. I called them and offered to send them pics..." Read more Desertcart - Over a month, missing delivery, No refund, No support Desertcart "Ordered a bunch of stuff, ONE ITEM WAS NOT SHIPPED out from their US consolidation center, rest were delivered in two separate deliveries. Support has only emailed stating that they..." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more