Toshiba's 50HP16 Plasma Dies in 3 Years
Bought a Toshiba 50HP16 plasma TV from Costco for $2500.For that amount of money, I would assume it should have a lifespan of more than three years.
The picture blacked out and am left with sound only. I already had service done to it once and had the Y & Z boards replaced for over $300 and that extended the life of it for only 5 extra months.
The warranty is only 1 year from Toshiba. I called Costco's technical support and the only thing they could do was tell me to power cycle and if that didn't work, they connected me to a Toshiba service rep.
The Toshiba rep tells me to power cycle as well, but that didn't change the fact that my screen was still black. She then tells me that it may be my cable box that is causing this malfunction and that I should contact my cable company. She then gives me a number to a local TV repair service.
I ask her if other customers have reported complaints regarding this TV and she assures me, "oh of course not you are the first one to have problems with this TV." Not only did she waste my time, but also wasted money on a shoddy Toshiba TV.I advise other consumers to think twice before purchasing a Toshiba product!!
Review about: Toshiba Tv.
Monetary Loss: $2500.