Manufacturer: Toshiba Category: Customer Care Clear all filters (15 of 15 reviews match)
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The outsourced company for Toshiba repairs tried to lay the blame with me for the damage suffered by there chosen courier, they are illegally withholding my hard-drive after numerous calls to return it back due to the confidential data held on it and are ignoring my...
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1.0
Toshiba Kirkcaldy, Fife
Product
Toshiba Customer Care
I liked
  • Garbage
I didn't like
  • Customer service reps
  • Garbage
#930590
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Toshiba mistreats clients who bought their computers, lying and not attending the needs of their customers, I hve called 14 times regarding my case 201605022468633 but they never honored my case and treated me very badly. This company address is 1 Penn Plaza, New York...
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1.0
Product
Toshiba Customer Care
I didn't like
  • Abusive treatment
#840343
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My toshiba satellite's monitor screen had an internal leakage since day one. you could see a dark line across the screen few cm above the task bar. i called customer service and tech support right away explaining the issue. they never took care of the issue properly....
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Product
Toshiba Customer Care
#803575
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I purchased a Satellite about a year ago. I never could figure out if the problem was software or hardware, but the machine is horribly slow, even with high speed internet. All virus software is up to date. Toshiba could not care less, they had numerous statements...
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1.4
Product
Toshiba Customer Care
I didn't like
  • Could hardly hear cs rep
#608950
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From calling technical support on a simple question regarding my Toshiba television to ending up speaking to one uninformed tech person, customer service people without a clue and a corporate representative... It took two calls, five individuals and a couple of hours...
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3.0
Product
Toshiba Customer Care
#530516
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Bought a new laptop from Toshiba Direct in Oct 2013. Has been in for the same repairs 4 times still does not work right. Now told my phone support warranty has expired. They have not fixed the laptop they are just waiting for warranty to run out so they do not have to...
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Product
Toshiba Customer Care
#480918
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I bought a Toshiba laptop September 20th of 2012. It was NOT cheap, being almost $700. This particular model (Satellite P845-4200)isn't even offered for sale anymore because it was so bad. On top of it being pretty pricey, 6 days after the warranty went out on the...
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Anonymous
Kimie

OP here again: This is my final review of Toshiba over this laptop. I finally got it back from their repair center. They replaced/repaired more than the hinge, which made me ...

Anonymous
Original Poster

OP here: So they finally got back to me and I was told that my model of computer is normally fixed and it should be send back to me within 2 weeks. I'll update again if they ...

Product
Toshiba Customer Care
#449934
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I have been a Toshiba Laptop User since last 5 years ! Recently I purchased a new Laptop Toshiba L850 A902 from Oman. (Serial No. 5C315828R). Unfortunately, it encountered a hardware problem, the screen stopped giving any output (on 20th June, 2013)(before completely...
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Anonymous
Anonymous

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Product
Toshiba Customer Care
#435021
Reply to reviews
In March 2012 I purchased a Toshiba Thrive tablet with what I thought was a 1-year warranty. Everything worked perfectly and has worked perfectly until now, January 2013. My tablet charger never leaved my bedroom. It stays plugged into the wall by my bookshelf and I...
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Product
Toshiba Customer Care
#378392
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I bought a Toshiba Satelite laptop from my ASDA Living store. I had it for less than a year when I accidentally caught the corner of the screen with my foot. I phoned up asda customer services who said the warranty and dealings with the laptop lied with Toshiba. So...
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Anonymous
cheaply built toshiba

agreed. do not purchase a toshiba product unless you do not already have enough drama in your life!

Toshiba Swansea, Wales
Product
Toshiba Customer Care
#356805
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