Norridge, Illinois
0 comments
Not resolved

I bought new Chromebook 2 from Toshiba and after 2 months I got burned out (red) pixels lines appeared on the dark display.

I called customer service and answering several nonsense questions and after wasting half hour before you get to talk to real person (in Philippines), they wanted me to pay me $30 shipping to ship the Chromebook to their repair center and be without the computer for 10 days.

Last Toshiba product in our family. (I love Chromebook, just get one from different manufacturer)

Note to pissed consumer.com: there is no need for minimum of 100 words. I have nothing else to say, but I need to get over the limit...

Review about: Toshiba Chromebook 2.

I liked: Product, Actual product.

I didn't like: Customer service and warranty, Warranty, Return policy.

Review #853649 is a subjective opinion of a user.

3.0
Usability
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Warranty
Customer service
Discounts and Special Offers
Ease of Use
Style and Design
Diversity of Products or Services
Price Affordability
Value for money
Product or Service Quality
Staff
Delivery Service
PRODUCT OR SERVICE Toshiba Laptop
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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