Norridge, Illinois
0 comments
Not resolved

I bought new Chromebook 2 from Toshiba and after 2 months I got burned out (red) pixels lines appeared on the dark display.

I called customer service and answering several nonsense questions and after wasting half hour before you get to talk to real person (in Philippines), they wanted me to pay me $30 shipping to ship the Chromebook to their repair center and be without the computer for 10 days.

Last Toshiba product in our family. (I love Chromebook, just get one from different manufacturer)

Note to pissed consumer.com: there is no need for minimum of 100 words. I have nothing else to say, but I need to get over the limit...

Review about: Toshiba Chromebook 2.

I liked: Product, Actual product.

I didn't like: Customer service and warranty, Warranty, Return policy.

Review #853649 is a subjective opinion of a user.

3.0
Diversity of Products or Services
Warranty
Value for money
Ease of Use
Product or Service Quality
Staff
Advertised vs Delivered
Customer service
Usability
Price Affordability
Style and Design
Exchange, Refund and Cancellation Policy
Delivery Service
Discounts and Special Offers
PRODUCT OR SERVICE Toshiba Laptop
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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