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Toshiba has in place a terrible phone phalanx making a simple call almost impossible. Makes the simplest of inquiries hugely annoying, just to start. I have a high-end Satellite that I returned to the factory (Depot) on 4-20-18, this date, 5-21, no repair completed. I...
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1.9
I didn't like
  • No ability to escalate the issue
#1260963
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I wanted to hook an external drive to my laptop (both Toshiba) through a SATA to USB bridge. I called Toshiba technical support for help because I could not see the drive on my machine. I had gone to the Toshiba customer support website to try and download the latest...
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1.8
I didn't like
  • Poor tech support disrespectful customer service
#1143936
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I turned the power on, at the socket, to my laptop, I then went in to the kitchen to make a cup of tea, when I returned to the room, two or three minutes later, the power connection point, on the computer was smoldering, melting, and the power lead had fallen out, and...
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#1125018
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On October 15, 2015, I bought a Toshiba Satellite Radius 11 L1. In July 2016, I was working on my computer when it indicated the battery was low. I plugged in the power cord and continued working, yet the computer died. Troubleshooting did not work and nothing would...
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1.0
#1114987
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I purchased a similar model, a Toshiba Chromebook CB30-C in June of 2016. In May of 2017, it broke down while still in warranty. Toshiba promised a 10 business day turnaround on repairs. They sent a box for me to ship the device and charged me $22 to ship it to them,...
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Anonymous
Michelley

I had a tablet from them which I wish I never bought. I bought it from a retailer and by the time the return window closed, the tablet stopped working. Sent it to Toshiba to r...

1.8
I liked
  • Chromebook worked fine until it broke down
I didn't like
  • Making promises about fixing the device without keeping them
  • No telephone support to explain status of repair
  • No ability to escalate the issue
#1067115
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Toshiba - TV turns off on its own

We wont be by the tv or the remote and the tv just turns off on its own sometimes it comes back on by its self and sometimes i have to turn it back on wtf i havent got ahold of anyone from toshiba...
2.2
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#1041439
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Laptop under 1 year old .....hinge broke TOSHIBA will NOT repair .....Said it was caused by me through damage that I caused . I will NEVER NEVER NEVER buy any item from TOSHIBA again. I hope all of the people out there can read some of these problems .. P.S. after...
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Anonymous
Helen

https://www.complaintsdepartment.co.uk/toshiba-uk/ I have exactly the same problem with my hinge on laptop and all broke plastic. I sent of in the time before warranty finishe...

#968947
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Toshiba Tv Review

I've read a lot of complaints on Toshiba laptops well I want to warn everyone about their tvs they suckn as well
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#965178
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Purchased a Toshiba Satellite Radius Laptop in 2015. Among many problems, the keyboard continues to fail (a pervasive and well-documented issue for this model) even after being "repaired" twice at the Toshiba Repair Depot. This problem existed well before the...
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#956050
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Contact Toshiba

Mailing Address:
Toshiba International Corporation
13131 West Little York Road
Houston, TX 77041
Phone:
(800) 631-3811
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Toshiba Satellite S870-Bt2G22 Laptop Review

Laptop would not boot after 5 months. Mailed to Toshiba $15. They have had it almost 2 months. Escalation, attitude and lies. Was told Id be called in 2 business days. Its been 5. Just called them, more of the same. NEVER BUYING TOSHIBA AGAIN.
1.5
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Website
Leonardtown, Maryland
#932007
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