Toshiba Reviews and Complaints
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Noticed my keyboard swelling and went online to look for reasons. Found they had a recall on batteries but mine wasn't listed on the recall. Called customer service and was told if not listed not covered. Purchased one online since Toshiba wouldn't cover it. Talked to...
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Toshiba couldn't resolve my issue since Microsoft didn't provide a functioning installation media tool for Windows 10. Toshiba said I could restore my laptop to the original specs if I paid $30-$40 dollars for their recovery tool. That is the shipping fee... Sure it...
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I have a satellite laptop with slow download speed. Contacted tech support and they had a vendor contact me. In two days I spent 20 hours on the telephone with them. They deleted everything on laptop and re-installed (supposedly) all the apps and software. They forgot...
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Toshiba has in place a terrible phone phalanx making a simple call almost impossible. Makes the simplest of inquiries hugely annoying, just to start. I have a high-end Satellite that I returned to the factory (Depot) on 4-20-18, this date, 5-21, no repair completed. I...
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I wanted to hook an external drive to my laptop (both Toshiba) through a SATA to USB bridge. I called Toshiba technical support for help because I could not see the drive on my machine. I had gone to the Toshiba customer support website to try and download the latest...
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Product
I didn't like
- Poor tech support disrespectful customer service
I turned the power on, at the socket, to my laptop, I then went in to the kitchen to make a cup of tea, when I returned to the room, two or three minutes later, the power connection point, on the computer was smoldering, melting, and the power lead had fallen out, and...
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On October 15, 2015, I bought a Toshiba Satellite Radius 11 L1. In July 2016, I was working on my computer when it indicated the battery was low. I plugged in the power cord and continued working, yet the computer died. Troubleshooting did not work and nothing would...
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I purchased a similar model, a Toshiba Chromebook CB30-C in June of 2016. In May of 2017, it broke down while still in warranty. Toshiba promised a 10 business day turnaround on repairs. They sent a box for me to ship the device and charged me $22 to ship it to them,...
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Michelley
I had a tablet from them which I wish I never bought. I bought it from a retailer and by the time the return window closed, the tablet stopped working. Sent it to Toshiba to r...
Product
I liked
- Chromebook worked fine until it broke down
I didn't like
- Making promises about fixing the device without keeping them
- No telephone support to explain status of repair
- No ability to escalate the issue
Toshiba - TV turns off on its own
We wont be by the tv or the remote and the tv just turns off on its own sometimes it comes back on by its self and sometimes i have to turn it back on wtf i havent got ahold of anyone from toshiba...
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Laptop under 1 year old .....hinge broke TOSHIBA will NOT repair .....Said it was caused by me through damage that I caused . I will NEVER NEVER NEVER buy any item from TOSHIBA again. I hope all of the people out there can read some of these problems .. P.S. after...
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Anonymous
Similar thing happened to me last year. The hinge on mine also broke and I was appalled to discover bits of cheap plastic from the laptop all over my desk. Next laptop will be...
Helen
https://www.complaintsdepartment.co.uk/toshiba-uk/ I have exactly the same problem with my hinge on laptop and all broke plastic. I sent of in the time before warranty finishe...
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Toshiba has the worst customer service. The same thing happened to me. I would never buy technology from this company. Please save yourself the headache and buy another brand.