Toshiba
Toshiba Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toshiba has 1.8 star rating based on 127 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Garbage, On time delivery, Product.
Cons: No telephone support to explain status of repair, Toshiba not solving the problem, Product.Recent recommendations regarding this business are as follows: "Don't buy Toshiba Toshiba , they don't care about there coustermers", "Don't buy Toshiba tv", "Live people need to contact a live preson", "no help, no human to talk too. I told you and still TV is not working", "This is crap".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Toshiba has 1.8 star rating based on 127 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Garbage, On time delivery, Product.
Cons: No telephone support to explain status of repair, Toshiba not solving the problem, Product.Recent recommendations regarding this business are as follows: "Don't buy Toshiba Toshiba , they don't care about there coustermers", "Don't buy Toshiba tv", "Live people need to contact a live preson", "no help, no human to talk too. I told you and still TV is not working", "This is crap".
Most users want Toshiba to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Toshiba Reviews
"Toshiba satellite laptop help"
I've called but it's closed today I left my name and phone number so they can call me back and have a blessed day
"Toshiba Australia has no customer support hotline for laptop"
I have Toshiba P870 there is Red Cross over my WIFI icon in Neteork Connection & cannot be removed, disable: enable didnt worked nor there is option in BIOS...
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Verified Reviewer |
Atlanta, Georgia
Defective products
Im really upset because its barely been a couple days since I bought the AC unit and it started glitching all of a sudden turning on and turning back off went to return it theres a new policy. They said that you guys invented saying when its an open box policy they have to contact you directly no offense thats the most ridiculous return policy their husband how are we gonna know if it works if we dont open the box.
User's recommendation: Let the customers return the AC unit where they bought it off and they’ll figure out why they’re not working through. You guys not making us do all the work if we’re buying it off of you I don’t wanna even imagine how many have been wrong and we have to go to the hassle of contacting you guys
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Verified Reviewer |
Horseheads, New York
Cant get Toshiba dvd/vcr player model: AD1457**** A to work
Can not get any customer service I will not buy anything from Toshiba
Nothing happened, no call. Carl, crap, crap, crap, crap. 88888, this is not working very well, in fact not at all.
- Hard to get any help
- Hard to get any help
Preferred solution: HELP TO GET HIS TOSHIBA PRODUCT TO WORK…A USERS MANUE W[OLD HELP, OR TELL ‘ME HOW TO HOOK IT UP TO MY TV
User's recommendation: This is crap
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Verified ReviewerTrying to factory reset my laptop
Hello, I am trying to do a factory reset for my laptop. I tried to use YouTube, but it didn't work for me!
Preferred solution: How to factory reset my laptop
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Verified Reviewer |
Maseru, Maseru
Toshiba no longer supports netfix TV in order to watch Netflix I need to get new TV I'm 74 limited income and no way to get new TV
They need to send all people affected by there action a new TV I plan on filing a lot of complaints till they dont buy Toshiba
- Tv no tv
Preferred solution: Full refund
User's recommendation: Don't buy Toshiba tv
Birmingham, Alabama
Toshiba not longer supports Netflix chg
This is ridiculous y TV stopped streaming Netflix six days ago it says does recognize device it's worked for three years Netflix says as of 2015 certain models won't support Netflix I can't afford new TV
User's recommendation: Don't buy Toshiba Toshiba , they don't care about there coustermers
New Orleans, Louisiana
Toshiba satellite laptop help
I've called but it's closed today I left my name and phone number so they can call me back and have a blessed day
Sydney, New South Wales
Toshiba Australia has no customer support hotline for laptop
I have Toshiba P870 there is Red Cross over my WIFI icon in Neteork Connection & cannot be removed, disable: enable didnt worked nor there is option in BIOS settings to enable it. Please help me
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Verified Reviewer |
Amsterdam, North Holland
Customer service
Cannot connect with Toshiba about the password reset for my laptop
Couldn't get through to talk to someone trying to get my password back on my laptop Couldn't remember it from a year ago
Sherman, Texas
Finding out if I can have my Toshiba microwave replaced
They could not help me with my concerns microwave just quit working and it was like sorry
I was warming up food and it quit working. I unplugged turned it back on thinking it maybe had a certain problem that did not fix it.
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Verified Reviewer |
Washington, District Of Columbia
I'm trying to see if my 1 tb external hard drive can get repaired or backed up.
I need parts to replace the port coming from my external 1TB hard drive. It would've been easier if I could've had someone from Toshiba repair it, but if I had the port I could try replacing it by myself. I'd like to know if Toshiba can sell me a replacement port or if it's junk?
You never reached out to me in an email nor a call, so I guess there's nothing being done with my request.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNew fridge got rusty and no warranty help
I got a new fridge this year in February, but in October, I noticed rust on the front door. All the time, the fridge has been near my bed, so improper storage with water and humidity, which the local customer service suggests, isn't the cause of the fridge rust. It's about poor fridge quality!
Preferred solution: warranty repair
User's recommendation: never buy toshiba products EVER
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Verified ReviewerTech issues with my smart tv
I am a senior citizen and need to speak with a live, breathing human being. I was told to go to the website! I need help from a live person.
Preferred solution: Technical support for help with my smart tv
User's recommendation: Live people need to contact a live preson
Bakersfield, California
Toshiba screen going on and off, now won't come back on
I was on my phone for hours looking for help with my 2021 Toshiba TV... it goes on snd off, now its just off. Who can fix it???
User's recommendation: no help, no human to talk too... I told you and still TV is not working
Tulsa, Oklahoma
Portable unit doesn’t work
Doesnt work its the coldest day of the year and I have no heat. Company will not answer phone Heater will not work customer service is awful .
How do I get help???unit will not turn on!! Why is it so hard for Toshiba to answer the phone and questions in stead of sending me to website with another company to help 870-251-****
User's recommendation: Bad customer service
Methuen, Massachusetts
Never got to talk to customer service. It was a joke. Still have no TV
I was told last night somebody would call me back. I left my name and number.
No one ever called. I do not know what you're talking about.
Right 100 symbols? What does that mean?
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Verified Reviewer |
Sunyani, Bono
Power board
Please, my power board is at fault and I need to get another one for the fridge. There is a power failure and the fridge is not working. I need a new power board for TOSHIBA GR-W50FB 498L 6.
About
Toshiba Corporation is a multinational company with its headquarters in Tokyo, Japan. The company is involved in electronics, electrical engineering and high technology. The company was founded in 1939 as a result of two companies' (Tanaka Engineering Works and Hakunetsusha) merger. The company was first to manufacture TAC digital computer, transistor television, word processor, microwave oven, MRI system, laptop personal computer, DVD, and HD DVD. The company cooperates with United Parcel Service to provide repair service faster.
in March, 2008 Toshiba will terminate manufacturing of HD DVD, because of the better quality of Sony's Blu-Ray devices.
Toshiba is ranked 707 out of 5123 in Appliances and Electronics category
Australia, USA
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