Contact Toshiba Customer Service
Toshiba Phone Numbers and Emails
Toll-Free Number:
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(877) 323-0017Toll Free
Customer Service:
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(800) 457-7777
Headquarters:
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(212) 596-0600US
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+8 133 457 4511Japan
Toshiba Emails:
How to Contact Toshiba Customer Service?
Most Popular Number:
| Total calls: 1 303 | Issues resolved: 54 | Last call: Jul 11, 2025 |
Toshiba Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Toshiba Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Toshiba is 8773230017. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 25% of customers reported contacting a real person successfully.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Toshiba may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Toshiba Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Toshiba is 8773230017. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 25% of customers reported contacting a real person successfully.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Toshiba may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Toshiba mainly because of product/ service, request for information and account.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Toshiba is tai-foundation@toshiba.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Toshiba Website:
Toshiba Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday - Friday: 4:00am - 6:00pm (PST)
Toshiba America, Inc.
1251 Avenue of the Americas, Suite 4110
New York, NY 10020
Toshiba Customer Service Reviews
I was told last night somebody would call me back. I left my name and number.
No one ever called. I do not know what you're talking about.
Right 100 symbols? What does that mean?
I got a new fridge this year in February, but in October, I noticed rust on the front door. All the time, the fridge has been near my bed, so improper storage with water and humidity, which the local customer service suggests, isn't the cause of the fridge rust. It's about poor fridge quality!
Machine answered and cut me off once it finished giving out information how can you sell products and offer no customer support
How Good is Toshiba's Customer Service?
Summary of Toshiba Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Toshiba?
Product/ Service Question:
- “Defective AC”
- “Defective products”
- “For Wi-Fi display”
Request for Information Question:
- “Tec support”
- “Question About AC window Unit”
- “Help With Your Laptop”
Account Question:
- “I need to reset my Toshiba portege laptop bios Password”
- “Trying to reset my laptop without a password”
- “Forgot password”
Website/ Application Question:
- “Having problems downloading Microsoft edge”
- “New tv installation”
- “Need a new installation disc had to delete the original hard drive”
Staff Question:
- “Toshiba Refrigerator Repair Service”
- “Tv service”
- “Customer service”
Return/ Replace Question:
- “Finding out if I can have my Toshiba microwave replaced”
- “Need to replace remote control”
- “Replacement vcr remote”
Shipping and Delivery Question:
- “Screen size”
- “Missing parts”
- “My tv is the wrong size”
Payments and Charges Question:
- “My right air bud does not charge”
- “I need a new charger cord”
- “Thebattery i bought notholdong charge”
Activation/ Cancellation Question:
- “Can not select preferred language on TV as was not abl to activate Hulu threw a secondary TV”
- “Registration cancelation because Refrigerator damaged delivered”
- “Trying to activate my Toshiba TV”
Cards Question:
- “Smart Media Cards”
- “I buy the memorycard but didn't work”
Refund Question:
- “Refund”
Other Question:
- “Need instructionanual”
- “Trouble shooting”
- “Trobleshooting”
Compare Toshiba Customer Service To
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