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Noticed my keyboard swelling and went online to look for reasons. Found they had a recall on batteries but mine wasn't listed on the recall.

Called customer service and was told if not listed not covered. Purchased one online since Toshiba wouldn't cover it. Talked to their customer service (Joann) and was told since it's not on the list they have no obligation to offer any sort of repair on the laptop. Seems they could care less about the damage it can cause.

Almost started a fire with the heat and swelling so beware if you have a Satellite Series S50 .

Enclosed are the pictures from the removed battery. As shown the swelling is quite severe and the keyboard was lifted because of it.

Reason of review: Poor customer service.

Monetary Loss: $50.

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