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I purchased a similar model, a Toshiba Chromebook CB30-C in June of 2016. In May of 2017, it broke down while still in warranty. Toshiba promised a 10 business day turnaround on repairs. They sent a box for me to ship the device and charged me $22 to ship it to them,...
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1.9
I liked
  • Chromebook worked fine until it broke down
I didn't like
  • No ability to escalate the issue
  • No telephone support to explain status of repair
  • Making promises about fixing the device without keeping them
#1067115
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Laptop under 1 year old .....hinge broke TOSHIBA will NOT repair .....Said it was caused by me through damage that I caused . I will NEVER NEVER NEVER buy any item from TOSHIBA again. I hope all of the people out there can read some of these problems .. P.S. after...
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Anonymous
Helen

https://www.complaintsdepartment.co.uk/toshiba-uk/ I have exactly the same problem with my hinge on laptop and all broke plastic. I sent of in the time before warranty finishe...

#968947
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Purchased a Toshiba Satellite Radius Laptop in 2015. Among many problems, the keyboard continues to fail (a pervasive and well-documented issue for this model) even after being "repaired" twice at the Toshiba Repair Depot. This problem existed well before the...
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#956050
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Toshiba - TV turns off on its own

Toshiba
#1041439
1.8
Details
We wont be by the tv or the remote and the tv just turns off on its own sometimes it comes back on by its self and sometimes i have to turn it back on wtf i havent got ahold of anyone from toshiba...
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Short Review on December 01, 2016

Toshiba
#965178
I've read a lot of complaints on Toshiba laptops well I want to warn everyone about their tvs they suckn as well
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Toshiba Satellite S870-bt2g22 Laptop Review

Toshiba
#932007
1.4
Details
Laptop would not boot after 5 months. Mailed to Toshiba $15. They have had it almost 2 months. Escalation, attitude and lies. Was told Id be called in 2 business days. Its been 5. Just called them, more of the same. NEVER BUYING TOSHIBA AGAIN.
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
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Toshiba Laptop Review

Toshiba
#888531
2.6
Details
It's unbelievable the absent of any feed from Toshiba Asia customers services. I've bought a laptop in Malaysia on 2013 and last week the HD just stop to work. I've wrote for 4 different emails and also have sent two messages on Twitter and so far. 10 days after I get zero response.
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website

I am experiencing the following issue: I purchased what I thought was from a reputable company, my laptop went in for repair and was damaged in transit. The outsourced company for Toshiba repairs tried to lay the blame with me for the damage suffered by there chosen...
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1.0
Kirkcaldy, Fife
I liked
  • Garbage
I didn't like
  • Garbage
  • Customer service reps
#930590
Reply to reviews

I brought a Toshiba laptop, a few days after the warranty expired, the hinges fell apart. The company told me that they would sock me almost $500 for repairs. As it turns out, the hinges were too tight from the get go. Now, the audio jack fell apart so headphones do...
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#906589
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I just bought a new Toshiba Satellite L15W-B1208X. I was super excited at first because the specs are great ccompared to its affordable price. Unfortunately, my satisfaction just dropped to the bottom 3 days after I used it. I was wondering if I received a defect...
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h.kitchener
h.kitchener

Sometimes you get what you pay for---this is really a cheap machine. However, I suspect it came loaded with "crapware" which you need to get rid of. Also, it came with Windows...

#899811
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My laptop had a 1 year warranty. No problems except the DVD drive started sticking. At times it wouldn't open and DVDs were stuck in it. I called Toshiba and spoke to a foreigner who could barely speak English. I cleary explained I had no "birus" and there was...
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1.0
I didn't like
  • Lying and poor customer serice
  • Reps difficult to understand
  • Abusive treatment
#867918
Reply to reviews
STAY AWAY FROM TOSHIBA PRODUCTS!
I bought new Chromebook 2 from Toshiba and after 2 months I got burned out (red) pixels lines appeared on the dark display. I called customer service and answering several nonsense questions and after wasting half hour before you get to talk to real person (in...
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3.0
Norridge, Illinois
I liked
  • Product
  • Actual product
I didn't like
  • Customer service and warranty
  • Return policy
  • Warranty
#853649
Reply to reviews
Toshiba mistreats clients who bought their computers, lying and not attending the needs of their customers, I hve called 14 times regarding my case 201605022468633 but they never honored my case and treated me very badly. This company address is 1 Penn Plaza, New York...
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1.0
I didn't like
  • Abusive treatment
#840343
Reply to reviews
I am very disappointed customer for poor and lethargic Toshiba services. I have Toshiba 39 inch LED TV which is dead since Jan 2016. I have raised my TV repair request through VijaySales in month of Jan 2016. First they said they would replace the TV as it is warranty...
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2.0
I liked
  • On time delivery
I didn't like
  • Time to revert back
#835923
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